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Share Product Details

Reconnect and Excite Customers with Exclusive Product Updates and Sales Announcements. Send Product Catalogs, their benefits, and pricing, and let them start a conversation on the same channel if they want to find out more about their order

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Send Discounts and Offers

Promote your products using images, descriptions, and pricing information, all in one WhatsApp message. Engage customers with personalized promotions and special offers and make them come back for more!

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Schedule Returns and Refunds

Ensure a seamless journey from start to finish by streamlining the customer contact experience with a hassle-free and efficient returns and refund process. Enable Seamless Customer Contact for Returns and Refunds.

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Track Order

Effortlessly monitor the track of your order from the moment it leaves our warehouse until it arrives at your doorstep. No more guessing or anxiously waiting for your order to arrive; with just a few clicks, you can stay informed and plan accordingly.

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Retarget Abandoned Carts

Reconnect with Customers and Encourage them to Finish their Purchases. Improve conversion rates by delivering instant support on WhatsApp. Guarantee FAQs still get responded to immediately with no-code bots.

WhatsApp Commerce: Where Brands Meet Shoppers - Simplifying Sales

  • ✔️  Empower customers to explore, choose, and make purchases directly on WhatsApp.
  • ✔️  Showcase your products in a single message, complete with compelling images, detailed descriptions, and pricing information.
  • ✔️  Simplify the buying process by offering a convenient, all-in-one solution for browsing and purchasing products.
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Convert Browsers into Buyers

Personalized Recommendations, One-on-One Chats, Instant Support!

Offering personalized recommendations based on customer behavior

Engage potential customers in meaningful one-on-one conversations

Save valuable time by promptly addressing FAQs for smooth shopping experience.

Your Product Showcase: WhatsApp Catalogs for Mass Exposure!

  • ✔️  Seamlessly send product catalogs to thousands of customers who have opted in to receive updates on WhatsApp.
  • ✔️  Automate notification campaigns triggered when customers abandon their carts or place orders, ensuring timely and relevant communication.
  • ✔️  Set up custom auto-replies to FAQs, welcome messages, out-of-office notifications, or delay responses during work hours.


Frequently Asked Question


A: By leveraging the WhatsApp Business API, e-commerce businesses can effectively grow and sell products online. It enables direct communication with customers, providing personalized interactions and enhancing customer engagement. This leads to increased sales, improved customer satisfaction, and expanded reach.

A: E-commerce businesses can utilize WhatsApp Business API for marketing and sales by:

  1. 1. Sending personalized product recommendations and promotions to customers.
  2. 2. Sharing product catalogs, allowing customers to browse and make purchases directly on WhatsApp.
  3. 3. Automating abandoned cart notifications to recover lost sales.
  4. 4. Providing real-time customer support, addressing queries, and resolving issues promptly.
  5. 5. Sending order updates, delivery notifications, and post-purchase follow-ups.

A: Yes, WhatsApp Business API is suitable for businesses of all sizes, ranging from small startups to large enterprises. It offers scalability, flexibility, and a range of features that can be tailored to meet the specific needs of each business. Whether you're just starting or already established, WhatsApp Business API can be an effective tool for e-commerce growth.

A: Conversational commerce offers numerous benefits to businesses. With Anantya.ai, businesses can:

  1. 1. Expand market reach with chatbot shopping.
  2. 2. Build direct digital connections with customers.
  3. 3. Engage and respond in real time.
  4. 4. Turn messaging into a sales channel.
  5. 5. Create consultative and conversational online commerce experiences.

Ready to Sell on WhatsApp and Watch Your D2C Business Grow Exponentially?