Effortlessly organize and categorize your chatbot data with our Label Report feature. Gain insights into how different labels are used and optimize your workflows for improved efficiency and effectiveness.
Evaluate the performance of your chatbot with the Chatbot Efficiency Report. Analyze metrics such as response time, user satisfaction ratings, and resolution rates to identify areas for improvement and ensure your chatbot is delivering optimal results.
Track and analyze the volume of messages exchanged through your chatbot with the Messages Volume Statistic feature. Understand the flow of conversations, identify peak times, and make data-driven decisions to optimize resources and enhance user experiences.
Leverage the power of the Feedback Report to gain valuable insights from user feedback. Analyze sentiment, identify common pain points, and address user concerns to continuously improve your chatbot and enhance overall customer satisfaction.
Gain visibility into the number of messages sent and received with the Sent/Received Messages Statistic feature. Track conversation trends, monitor engagement levels, and make data-informed adjustments to optimize communication and deliver exceptional user experiences.