Monthly active users
Reduction in response time
Increase in customer retention rates
Elevate the shopping experience by providing personalized product recommendations based on customers' browsing behavior and purchase history. Discover new items align with their interests, enticing them to add more to their cart and increase their average order value.
Make shopping effortless for your customers by automating the process of answering frequently asked questions. With instant responses to common inquiries, customers can find the information they need without having to contact a live agent.
Take your sales strategy to the next level by offering enticing upselling and cross-selling options. Enhance the shopping experience and boost conversions by suggesting complementary products that perfectly complement their chosen items.
Empower buyers to make well-informed decisions by enabling them to compare different products within the same category. By providing detailed comparisons, customers can easily evaluate features, benefits, and pricing, leading to confident and educated purchases.
Download this detailed guide on why small retail businesses need chatbots and how e-commerce platforms can use WhatsApp Business API.