40%

Conversion Rates

2Billion+

Monthly active users

3X

Reduction in response time

20-30%

Increase in customer retention rates

Turn Browsers into Buyers with WhatsApp Commerce

  • ✔️  Engage shoppers on WhatsApp with tailored recommendations that perfectly match their individual styles, preferences, and budgets.
  • ✔️  Convince potential customers to choose your product by having meaningful one-on-one conversations and providing them with relevant options, right on WhatsApp.
  • ✔️  Save time for both customers and yourself by swiftly answering frequently asked questions about products, shipping, returns, and more, all within the convenient realm of WhatsApp. Enjoy a seamless shopping experience that leaves customers satisfied and eager to purchase from you.
Boost Average Order Value

Elevate the shopping experience by providing personalized product recommendations based on customers' browsing behavior and purchase history. Discover new items align with their interests, enticing them to add more to their cart and increase their average order value.

Automate Product
Q&A

Make shopping effortless for your customers by automating the process of answering frequently asked questions. With instant responses to common inquiries, customers can find the information they need without having to contact a live agent.

Cross-
selling

Take your sales strategy to the next level by offering enticing upselling and cross-selling options. Enhance the shopping experience and boost conversions by suggesting complementary products that perfectly complement their chosen items.

Product Comparison

Empower buyers to make well-informed decisions by enabling them to compare different products within the same category. By providing detailed comparisons, customers can easily evaluate features, benefits, and pricing, leading to confident and educated purchases.

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Latest Update

Download this detailed guide on why small retail businesses need chatbots and how e-commerce platforms can use WhatsApp Business API.

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Effortlessly Share Product Catalogs at Scale

  • ✔️  Reach out to thousands of opted-in customers on WhatsApp and effortlessly send them product catalogs as part of automated notification campaigns. Whether a customer abandons their cart or completes an order, keep them engaged and informed.
  • ✔️  Create personalized auto-replies on WhatsApp to address frequently asked questions, offer warm welcomes, share out-of-office messages, or notify customers about potential delays during work hours.
  • ✔️  Provide timely and tailored responses for exceptional customer service. Drive conversions, boost engagement, and streamline your communication effortlessly.

Transform Conversations into Sales with AI-powered Commerce Chatbots

  • ✔️  Utilize Anantya’s advanced chatbot technology, powered by GPT, to guide buyers through their purchase journey. Experience tailored recommendations that match their preferences and interests.
  • ✔️  Seamlessly facilitate the checkout process within the chat interface, allowing customers to make purchases effortlessly and conveniently.
  • ✔️  Unlock additional revenue opportunities by offering contextual upsell and cross-sell options post-purchase. Enhance the customer experience and encourage them to explore complementary products.
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Frequently Asked Question


A: WhatsApp Commerce refers to the use of the WhatsApp messaging platform for conducting business transactions and interactions. It enables businesses to connect with their customers, provide customer support, showcase products or services, and facilitate sales directly through the WhatsApp application.

A: WhatsApp Commerce allows businesses to create a verified business account on the platform. They can then use various features such as catalog management, automated messaging, and payment integration to showcase products, interact with customers, and facilitate transactions.

A: Some benefits of WhatsApp Commerce include and personalized communication with customers. Convenient shopping experience within the WhatsApp app. Increased customer engagement and loyalty. Efficient customer support and query resolution.

A: Businesses of various sizes and industries can benefit from WhatsApp Commerce. It is particularly useful for small and medium-sized enterprises (SMEs), local businesses, e-commerce stores, and service providers who want to engage with their customers and facilitate transactions through a popular messaging platform.

A: Yes, WhatsApp Commerce enables businesses to showcase and sell products or services directly through the platform. With features like catalog management and product images, businesses can display their offerings, provide detailed information, and receive orders from customers.

Discover the Future of Commerce - WhatsApp Enabled by Anantya.ai!

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