No more manual assigning! Experience optimized productivity as tasks seamlessly reach the right team members. Increase efficiency, streamline workflows, and ensure a smooth operation for your business.
Simplify chat organization and retrieval with Auto Label. Watch as your chats are automatically categorized and labeled based on topics, customers, or projects.
Easily assign and distribute chat responsibilities among your team members. Ensure that every chat is handled promptly and by the most suitable agent, resulting in faster response times.
Be responsive and provide real-time support with Pick Up Chat. Agents can pick up and handle incoming chats, ensuring that no customer inquiry is left unanswered.
Effortlessly navigate through your chat history by applying filters to find specific conversations instantly. Prioritize urgent queries, focus on important discussions, and optimize your communication workflow.
Deliver multi-lingual support and auto template translation.
Ensure clear opt-in requirements, built-in security, and end-to-end encryption.
Streamline the process with 50% faster implementation.
Simplify launches with pre-approved templates for various communication needs.
Elevate campaigns with rich media formats for interactive chats.
Gain valuable analytics to improve customer service