Messaging Channels


Leverage teams of agents to engage with your audience, generate leads, and cultivate enduring customer relationships on China's premier messaging platform.

  • Handling inbound conversations - Greet customers warmly, inform them of your availability status, and direct them to the appropriate agent or department.
  • Responding to chats - Efficiently transfer customers, generate support tickets, or process their orders promptly.
  • Conversation Supervision and Reporting - Evaluate agent performance, maintain complete visibility over conversations, and intervene when necessary.
  • Business process implementation - Tailor WeChat to align with your business objectives and enhance operational efficiency

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  • Discover why 10,000+ businesses choose us
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  • Join a rewarding, value-based partner program.
  • Expand services & Unlock New Revenue Channels

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